Double Gold Medal Winner!

February 2015. 

Feeling very proud of Sussex Caravan Centre.  The customer surveys for service and satisfaction run by ‘Practical Caravan’ have been published in the March edition of the magazine and it turns out we have done rather well.

All UK dealers are eligible and the top rated are classified into gold (the highest), silver (2nd) and ‘mentioned in dispatches’ for those just outside.  Dealers are rated separately for new and pre-owned (used) with separate awards for each.

Sussex Caravan Centre(s) have achieved GOLD for both new and used for 2015.  We are also one of only two dealers nationwide that have received the GOLD award TWO YEARS RUNNING!  Putting on my own spin, the other dealer scored less than us so, in my reckoning, taking the two year aggregate we are NUMBER ONE UK DEALER for the last two years!  Woo hoo!

Thank you so much to all our customers for making the effort to vote for us and, like all our testimonials, to us this is what makes it all so worthwhile.  Thank you again, it is so appreciated.  So we’ve now drunk the champagne, slapped our backs, done the dance and basked in the glory of the accolade but it doesn’t end there…

You all know how much effort we put in at Sussex Caravan Centre to make us a clean, tidy, friendly and welcoming place to visit.  We love our caravan (and motorhome) industry, our customers and the Sussex family that has been created over the last 25 years.  We are not perfect however and will strive to improve all the time with hopefully some fresh ideas so we can carry on with the same theme for the next 25!

2015 is shaping up to be our best year ever.  I’ve said it before that the anniversary models ‘Club Edition’ by Lunar, ‘Premier Edition’ by Elddis and the ‘V.I.P Edition’ from Coachman are the best special editions we have ever made and our customer feedback in both comments and purchases mean that you do as well.  If you haven’t been to see them yet then come down and have a look, and make your own judgement.  Just leave your wallets and purses at home or else you might be tempted!

This month sees two new members of the team.  At West, Owen Jenman has joined the workshop and service team to help Brian in running this busy department and at our East branch Alan Wingrove has come on board in a multi role to assist the growth in our newer branch – now in its sixth year!

Please pop in to either branch to say hello to Owen and Alan and welcome them into our Sussex family.

I am writing this with some snow on the ground.  Hopefully you will be reading with the sun in the sky.  Once again thanks for reading, thanks for voting, and happy caravanning!

Martin

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